Privacy Policy — Faisal AI Creator

This Privacy Policy explains how Faisal AI Creator ("we", "us") collects, uses, stores and protects the personal information you share with us when you visit our website or purchase our courses.

1. Information We Collect

When you enroll, we collect:

Personal details: full name, email address, phone number, city
Payment metadata: Razorpay Order ID, Payment ID, transaction status (we do not store card numbers, CVV or UPI PIN — payments are handled entirely by Razorpay)
Account data: email + hashed password when you register for dashboard access
Technical data: IP address, browser type, device info, cookies, page-visit analytics

2. How We Use Your Information

To create your student account and give you course access
To process payments and send order confirmations
To provide customer support over WhatsApp / email
To send important updates about your course, new modules and community
To improve our website, curriculum and user experience
To comply with legal and tax obligations

3. Marketing Communications

We may occasionally send you promotional emails or WhatsApp messages about new courses and offers. You can opt out any time by replying "STOP" on WhatsApp or emailing us.

4. Sharing Your Information

We do not sell your personal data. We share limited data only with:

Razorpay — for payment processing
Supabase / hosting providers — for secure database and website hosting
Analytics providers — for anonymous website usage statistics
Law enforcement — only if legally required

5. Data Security

We use industry-standard security: HTTPS encryption, secure password hashing, Row-Level Security on our database, and PCI-DSS compliant payment processing through Razorpay. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use essential cookies to keep you logged in and analytical cookies to understand how visitors use our site. You can disable cookies in your browser settings — some features may not work properly if you do.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your account and personal data (subject to legal obligations)
Withdraw consent for marketing communications

To exercise any of these rights, email faisalddn17@gmail.com.

8. Data Retention

We retain your enrollment and payment records for as long as your account is active and as required by Indian tax and accounting laws (typically 8 years).

9. Children's Privacy

Our courses are not intended for children under 16. We do not knowingly collect data from anyone under 16 without parental consent.

10. Third-Party Links

Our website contains links to Instagram, YouTube, Facebook, WhatsApp and other platforms. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

For any privacy-related questions:
WhatsApp: +91 81264 60830
Email: faisalddn17@gmail.com
Location: Dehradun, Uttarakhand, India